Snout Spa began with Muffin, Cherie's first rabbit, who taught her how much patience, trust, and quiet care matter when looking after an animal. While studying Biomedical Science, she did not expect pets to become such a big part of her life, but caring for Muffin changed the way she saw grooming.

After entering the veterinary industry in 2022, Cherie met many pets with itchy skin, matted coats, discomfort, and anxiety around handling. Those experiences shaped Snout Spa into a house-call grooming service where pets can stay in a familiar space, be handled gently, and receive care that supports their comfort, coat health, and wellbeing.